Security Built for Healthcare,
Not Bolted On
Every layer of Telemedcore is designed with HIPAA compliance and patient data protection as first principles, not afterthoughts.
AI assistance with healthcare controls around it
Telemedcore positions AI as a drafting and workflow assistant. Sensitive output stays reviewable, governed, and visible to the organization.
Human-Reviewed AI Assistance
AI-assisted drafts stay inside review workflows so clinicians, billers, and admins approve output before use.
AI Usage Audit Trail
AI activity is designed to be logged with user, practice, feature, and review context for compliance visibility.
Organization-Level AI Controls
Practice and enterprise administrators can govern which AI-assisted workflows are available to their teams.
Usage Monitoring
AI usage visibility supports cost controls, quality review, and responsible rollout across sensitive workflows.
Security Foundation
Every Telemedcore account starts with enterprise-grade security protections. No upgrades required for the essentials.
Built to support HIPAA compliance
Safeguards for the HIPAA Privacy, Security, and Breach Notification Rules, with a Business Associate Agreement on every plan. Risk assessment on file.
Industry-Standard Encryption at Rest
All patient data is encrypted at rest using industry-standard encryption, the same standards used by government agencies and financial institutions.
Encrypted Data in Transit
Every API call, webhook delivery, and data transfer is protected by modern TLS encryption. No exceptions.
Multi-Factor Authentication
Multi-factor authentication with multiple verification methods, brute-force protection, and rate-limited authentication for every user account.
Comprehensive Audit Logging
Audit trail with integrity controls captures every data access, modification, and administrative action. Configured to detect and resist unauthorized modification.
Role-Based Access Control
Granular roles with policy-based authorization. Each role sees only the minimum data required for their job function.
Complete Practice Data Isolation
Every practice's data is completely isolated. No practice can access another practice's records.
Brute-Force Detection
Suspicious login activity is detected and rate-limited by system controls. Multiple layers of protection defend against credential attacks.
Security Intelligence
Monitoring and anomaly detection that bring unusual account activity to an administrator's attention.
Real-Time Security Alerts
Instant notifications for suspicious login patterns, privilege escalation attempts, and unusual data access volumes.
Behavioral Anomaly Detection
Intelligent monitoring baselines normal user behavior and flags suspicious patterns and unusual account activity.
Active Session Management
View all active sessions across devices. Revoke sessions instantly. Automatic timeout after a period of inactivity.
Continuous Monitoring
Dashboard-level security health score with real-time metrics on failed logins, active threats, and policy compliance.
Security Operations
Threat detection, incident response workflows, and compliance reporting for larger organizations.
Advanced Threat Detection
Multiple detection mechanisms identify insider threats and unauthorized data browsing patterns.
Forensic Evidence Collection
Automated evidence preservation for security investigations. Ready for breach response and regulatory audits.
Adaptive Authentication
Risk-based step-up authentication that challenges users based on device fingerprint, location, and behavioral signals.
Security Event Export
Structured security event logging with API access for integration with your existing monitoring and compliance tools.
Automated Incident Response
Pre-defined playbooks for common threat scenarios. Auto-isolate compromised accounts and notify compliance officers.
Compliance Automation
Continuous HIPAA safeguard scoring with gap detection, remediation tracking, and audit-ready evidence export.
How we handle patient data
Telemedcore is a business associate under HIPAA. Your practice is the covered entity.
Our role and yours
We use and disclose protected health information only to provide the service, as the Business Associate Agreement permits, and we do not sell it. Your practice issues its own Notice of Privacy Practices and decides how its patients' information is used.
Patient rights
Patients ask their practice for access to, corrections of, or an accounting of disclosures of their records. Telemedcore gives the practice the tools to respond and helps when the practice asks.
If something goes wrong
We notify the affected practice of a breach of unsecured protected health information without unreasonable delay and no later than 60 days after discovery, as the Business Associate Agreement states. No security system removes all risk.
Retention and export
After an account ends, the practice can export its data for 90 days. Audit logs are kept for 7 years. Privacy questions and complaints: contact@telemedcore.com. You can also complain to the U.S. Department of Health and Human Services Office for Civil Rights.
Trust center
The commitments behind the controls above, stated plainly.
Compliance posture
Built to support HIPAA compliance. Safeguards for the HIPAA Privacy, Security, and Breach Notification Rules, with a Business Associate Agreement on every plan. Risk assessment on file.
- SOC 2 Type II — Planned: Audit engagement planned
- WCAG 2.2 AA — In Progress: Accessibility conformance work in progress, tracked in a living report that combines automated scans with screen-reader audits.
Business Associate Agreement
Business Associate Agreement on every plan. Enterprise customers can negotiate custom terms.
Read the BAA →Subprocessors
Service providers that may handle protected health information agree in writing to the same restrictions, conditions and safeguards that apply to Telemedcore. The current list is available on request.
Request the subprocessor list →Report a vulnerability
Email security@telemedcore.com. Reports are acknowledged within two business days; our contact details are published in security.txt.
security.txt →Start Your Free Trial
Free 7-day trial. No credit card required. Business Associate Agreement on every plan.
The free trial includes Starter plan features · Core security controls are on every plan